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Collier County Emergency Services Complex
Collier County, FL | 132,142 SF | 2008
Housing a myriad of essential county services, the 132,142 square foot Collier County Emergency Services Complex is one of the largest facilities of its kind in Florida. Capable of withstanding Category 5 hurricane-force winds, the complex features backup power and communications capability, infrastructure for a future fifth floor, and protected parking. The facility's emergency generators and water supply enable it to have uninterrupted operations for up to two weeks.
The complex houses the county's emergency operations and management departments. It also includes a TV studio, media briefing room, sheriff's substation, 911 communications center and traffic operations.
One of the complex's advanced capabilities is its automatic skills-based routing of emergency calls based on an operator's language and training. In addition to the latest technology, the call center's design provides a comfortable, ergonomic work environment.